STANDARD TERMS AND CONDITIONS FOR WINE PRODUCTION AND LOGISTICS MANAGEMENT SERVICES
THE FINE PRINT
1. Brand Registration
The brand you choose for your wine must be registered with the National Institute of Viticulture (INV) and the Argentine Trademark Office (INPI). The initial registration paperwork for a single brand with both entities is included in your first purchase as a client.
In the event any additional work is required to finalize the registration of your brand with the INV or INPI, there may be additional fees involved. If you choose to register more than one brand or change your brand, each additional brand can be registered for an additional charge.
Once your brand is registered, each label with that brand will also need to be presented to the INV for approval prior to export. This additional charge will be included in your export costs.
2. Label Design
We help you custom design your standard wine label. If you wish to modify the design or develop several brands for your wines, our team will be happy to assist you, applying the corresponding additional charges.
However, significant modifications, including design changes, text revisions, alternative paper types, and specialty printing options (e.g., embossing, foil stamping, or silkscreen printing), may incur additional costs.
3. Tasting Session
Every Winemaking Plan includes an in-person tasting session to create the unique flavor profile of your wine. If you are unable to travel to Mendoza, we offer an exclusive virtual tasting experience, which will bring the magic of our region directly to your home, for a small fee that covers shipping costs. Alternatively, our team can provide you with personalized recommendations tailored to your vision.
4. Wine Production & Bottling Supplies
The service fee includes the management and coordination of premium winery-grade bottling supplies for each wine, ensuring top-quality packaging. This includes the coordination of wine production, sourcing of bottles, corks or screw caps, capsules, and standard 12-bottle cardboard boxes.
If you wish to enhance your packaging with options such as upgraded or large-format bottles, custom-stamped corks, or branded boxes, our team is ready to assist you. Please note that these customization options incur an additional cost, which will be charged prior to bottling or export.
5. Logistic, Export and Storage
Export and associated logistics costs are not included in the primary service fee for winemaking management and vary based on volume and destination. These costs will be quoted and charged separately.
Your wines will be scheduled for the next available export following bottling, based on your specified delivery location. By default, we will arrange delivery to the address we have on file, but you must confirm your preferred shipping destination no later than the bottling date.
We provide up to six months of complimentary storage from the bottling date. If your wines remain in our storage beyond the first available export or cannot be shipped within this period for any reason, additional storage fees may apply and will be charged prior to export.
All fees and expenses for winemaking management and export-related costs must be paid prior to export.
Modifications and Cancellations
Any modifications to this terms must be made in writing and agreed to by all the parties.
7. Invoices and Payment Schedule
The Winemaking and Logistics Management Service covered by this contract shall be invoiced by Interactive Investments LLC in two installments: 10% of the total service amount shall be invoiced and paid at the time of execution and acceptance of this contract; the remaining 90% shall be invoiced and paid 60 calendar days after first payment.
The corresponding export management fees, export duties, and charges, which shall be determined and notified to the Customer in due time, shall be due and payable prior to shipment of the order. These fees are separate from the primary Winemaking and Logistics Management Service fee.
In the event that the bottles are requested for delivery in Argentina, Value Added Tax (VAT 21%) and Gross Income Tax will be added to the local invoice, in accordance with the regulations in force, for services rendered directly by local affiliates.
Failure to comply with any of the stipulated payment terms may result in the suspension or cancellation of the service, without prejudice to the pertinent legal actions for the recovery of the amounts owed. All provisions set forth in these terms shall be governed by and construed in accordance with applicable law.
These terms seek to ensure transparency and compliance with contractual obligations, protecting the interests of both parties involved in the agreement.
8. General Terms and Conditions
Interactive Investments LLC, through its affiliated companies and third-party partners (including but not limited to bodegas and logistics providers), will provide its winemaking, bottling, labeling, and international logistics management services under the terms of these Terms and Conditions. Interactive Investments LLC will coordinate the production and shipment of your bottled wine as specified herein in our Winemaking Guide.
Failure to pay Interactive Investments LLC all amounts due will result in an annual interest charge of 12.5%. Interactive Investments LLC reserves the right, at its sole discretion, to cease all winemaking and export/delivery activities until full payment is received. Interactive Investments LLC will not be liable for any damages arising from the suspension of services due to non-payment.
By signing this agreement, you expressly acknowledge that Interactive Investments LLC facilitates the production and export of your wines. You grant Interactive Investments LLC the authority to coordinate and make payments to the producing winery on your behalf as part of the service fee for the wine production. Interactive Investments LLC does not take title to the wine at any point in the process. The winery remains the exporter of record from Argentina, and the title to the wine transfers directly from the winery to the final consignee (you or your designated party) at the agreed-upon Incoterm point (EXW Bodega, Argentina, unless otherwise agreed for international shipments with additional logistics services).
Regarding Brand Ownership:
- For international clients (those without a legal entity in Argentina), brand registration with INV and INPI will initially be conducted in the name of an affiliated company within the Interactive Investments LLC group. This is a facilitative measure for the export process. The client retains beneficial ownership of the brand. Should the client later establish a legal entity in Argentina and require the formal assignment of the brand, Interactive Investments LLC will facilitate this transfer, with any associated legal and administrative costs being borne by the client.
- For national clients (those with a legal entity or as individuals in Argentina), brand registration will be performed directly in their name.
Interactive Investments LLC shall use commercially reasonable efforts and exercise ordinary care to manage the production of your wine in accordance with the specifications set forth in these Terms and Conditions. As part of these services, Interactive Investments LLC will ensure that its affiliated winery maintains a facility that is commercially suitable for wine production and storage. To the extent required by your winemaking plan, Interactive Investments LLC will ensure that your wine is produced and stored separately from other wines to preserve its unique identity. Once bottled, your wines will be stored in a temperature-controlled storage facility (whether owned by us or a third party winery or logistics provider) appropriate for wine storage.
By signing these Terms and Conditions, you acknowledge that winemaking is inherently subjective and dependent on the conditions of each vintage. Interactive Investments LLC makes no guarantees that the wine provided will meet your expectations. You accept that the wine may not be commercially or personally acceptable, may not possess a specific value, or exhibit particular characteristics. While Interactive Investments LLC will use reasonable efforts to address deficiencies, certain issues—such as incomplete fermentation—may be beyond correction.
Notwithstanding any provisions herein to the contrary, the warranties, limitations of liability, and disclaimers described in our services offer apply to the services outlined in these Terms and Conditions. Interactive Investments LLC expressly disclaims any and all warranties, expressed or implied, regarding the production of wine under this agreement. Furthermore, Interactive Investments LLC is not responsible for cork taint, cork or glass sterility, fill level fluctuations due to storage, or other standard defects that may occur in the product.
Interactive Investments LLC will not be liable for any wine produced in material compliance with your specifications and accepted winemaking protocols. You expressly agree that Interactive Investments LLC's legal liability, whether based on negligence, breach of contract, or any other theory, shall be limited to monetary damages, with an aggregate limit not exceeding the total amount you paid under these Terms and Conditions. Under no circumstances shall Interactive Investments LLC be liable for any special, indirect, incidental, or consequential damages, including loss of profits or punitive damages.
You agree to indemnify, defend, and hold harmless Interactive Investments LLC, its directors, officers, employees, agents, and affiliates from any claims, liabilities, costs, expenses, damages, or losses (including reasonable attorney’s fees) arising from: (i) any alleged trademark infringement, unfair competition, or interference with contractual relationships in which you are a party; (ii) any violation of federal or state alcohol laws and regulations resulting from your marketing, advertising, distribution, or sales practices; or (iii) your breach of any representation or warranty, negligence, or willful misconduct under these Terms and Conditions.
Interactive Investments LLC shall not be held liable for any delay or failure to perform its obligations if such delay or failure is caused by events beyond its reasonable control, including but not limited to fire, floods, pandemics, epidemics, natural disasters, embargoes, war, acts of terrorism, riots, strikes, lockouts, or other labor disturbances (each, an “Act of God”). In such cases, the affected party shall use commercially reasonable efforts to overcome or mitigate the effects of the force majeure event and resume performance promptly. Interactive Investments LLC will provide prompt written notice of any force majeure event causing delay or non-performance.
The service fees outlined in this agreement do not include the cost of the wine production itself, international shipping, delivery, customs duties, or any applicable state or local taxes at destination, unless specifically agreed upon as part of an additional managed service. All applicable taxes for services rendered by Interactive Investments LLC will be included in our invoices.
Signature / Signing
I have read, understand and accept the terms and conditions and agree to pay the fees detailed above in accordance with the schedule set forth therein.